All services provided by Infinys may be used for lawful purposes only. Customer undertakes that the use both direct or indirectly of our services do not and will not violate any applicable laws and that Customer will not permit any such violations by others.

Infinys are not responsible for any use that Customer or Customer’s users make of Infinys services, or any charges that that Customer or Customer’s users may incur with a third party. Customer will indemnify Infinys against any liability for any action that Customer undertake that does or may breach any applicable laws and any costs (including our legal fees and a commercially reasonable additional charge for our time), claims, damages, expenses, losses and liabilities resulting from such breach.

Prohibited are sites that promote any illegal activity or present content that may be damaging to Infinys’ servers, or any other server on the Internet. Links to such materials are also prohibited.

NOTICE: IF CUSTOMER ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY OR ILLEGAL FILES, CUSTOMER ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE. ADDITIONALLY, INFINYS WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.

Infinys Responsibility

Infinys deploy, operate and maintain computing infrastructure. Infinys services include the provision of capacity on this infrastructure to Customer. Customer will rent capacity on Infinys infrastructure, which Customer will access exclusively over the Internet. Infinys also offer accompanying services, for example domain name registration and DNS hosting.

Infinys have taken reasonable care in compiling the content of Infinys website, but make no warranty as to the accuracy of any descriptions of the services on Infinys website (with the exception of the Terms of Service), and Infinys do not accept any liability resulting from any reliance that Customer or any third party may place on such descriptions. In particular, performance descriptions are indicative and not guaranteed.

Customer may not always be able to increase the amount of capacity on our infrastructure, since Infinys infrastructure may be fully or nearly fully utilized by other customers.

The accompanying services that Infinys offer may be subject to additional terms and conditions from third parties, such as domain name registrars, who are involved in their provision or us. Infinys will notify Customer of these conditions, which Customer must also accept should Customer wish to use these accompanying services.

IRC

Infinys currently do not allow IRC or IRC bots to be operated on Infinys services

Server Abuse

Any attempt to undermine or cause harm to a server or customer of Infinys is strictly prohibited. Customer is responsible for all Customers’ accounts. Should Customer violate the Terms of Services outlined within, Customer account will be cancelled without chance of refund.

Refusal of Service

Infinys reserve the right to refuse, cancel or suspend service, at Infinys sole discretion.

All sub-networks, distributive hosting sites and servers both cloud, dedicated or col-location of Infinys must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

Billing

By the Account Activation Date of each month, Infinys shall either:

1. Debit the client's credit card (when such information has been provided by the client); or 2. Deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to Infinys by no later than the specified payment due date. Infinys shall be entitled to immediately terminate this agreement for Customers’ failure to make timely payments.

Service Fees

Certain services carry a setup fee charged by Infinys to Customer, which must be paid by Customer in order to have use of said services. If Customer terminates this agreement, Customer shall be responsible for any and all outstanding fees owed to Infinys and agrees to pay any and all fees incurred by Customer. Because the services are provided on a monthly basis, the Customer will be responsible for service fees incurred each month, regardless of when Customer provides notice of termination. Thus, for example, if the Customer provides notice of termination on the 15th day of a particular month, the Customer will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Money Back Guarantee & Refund Policy

Infinys do not generally refund cancelled contracts. For example, if Customer’s contract is quarterly and Customer request a refund after two months, no refunds will be admitted. No refunds are issued for setup charges, add-on charges, domainregistrations, add-on purchases, SSL certificates or overage charges. In case of AUP (Acceptable Usage Policy) violations, any and all refunds are forfeit.

Cancellation Refunds

Infinys DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.

Refusal of Service

Infinys reserve the right to refuse, cancel or suspend service, at our sole discretion.

Limitation of Liability

Infinys shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Infinys' servers going off-line or being unavailable for any reason whatsoever. Furthermore, Infinys shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Infinys' servers. All damages shall be limited to the immediate termination of service.

Violations

Violations of these Acceptable Use Policies should be referred to abuse@isi.co.id. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

Disclaimer

Infinys cannot be held liable for system down time, crashes or data loss. Infinys cannot be held liable for any predicated estimate of profits that a customer would have gained if their site were functioning. Certain services provided by Infinys are resold. Thus, certain equipment, routing, software and programming used by Infinys are not directly owned or written by Infinys. Moreover, Infinys holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. Infinys reserve the right to remove any account, without advance notice for any reason without restitution, as Infinys sees fit.

Account Activation

By activating your account with Infinys, Customer agrees to the above policies and disclaimer. Upon requesting activation of an account, Customer is required to accept these policies, guidelines and disclaimer, and a copy of Customer’s acceptance is forwarded along with Customer’s activation request to be maintained with Customer account information.

NOTICE: If Customer signs up for an account and fail to comply with these terms, no refunds will be given. Infinys will, however, advise Customer by e-mail or phone prior to taking any action to provide Customer with an opportunity to correct the problem.